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CrowdStrike Outage: Lessons Learned and Recommendations for Decision Makers

CrowdStrike Outage: Lessons Learned and Recommendations for Decision Makers

Posted on July 24

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In today’s blog we’ll be review the Crowdstrike outage and recommendations to decision makers on how to prevent it from happening to your organization. 

What Happened?

In July 2024, a global outage sent shockwaves through businesses, airports, train stations, banks, and healthcare facilities. The culprit? A “logic error” in a software update for CrowdStrike’s flagship security product, Falcon Sensor. Windows computers with Falcon installed crashed without fully loading, causing widespread disruptions.

CrowdStrike and Falcon Sensor: A Brief Overview

CrowdStrike: Founded in 2011, CrowdStrike has become a cybersecurity giant, serving 29,000 corporate customers, including Fortune 500 companies and major tech firms.

Falcon Sensor: This software allows CrowdStrike to remotely analyze and detect malicious threats on millions of computers worldwide.

Recommendations for Decision Makers

Conclusion

Thanks for reading about the CrowdStrike outage and our recommendations to decision makers. In summary, avoid putting “all your eggs in one basket.” By diversifying vendors, auditing processes, and embracing change management, decision makers can safeguard against mass outages and keep businesses operational even during disasters. Let’s learn from the CrowdStrike incident and fortify our IT practices! If you need help with any or all of the above, we’d be happy to discuss your situation! Please reach out to [email protected], or call us directly at 403-775-1761 x205

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