Managed Services
The perfect alternative for businesses who are lacking the resources to hire their own internal IT staff, or for companies who want to free up their IT staff to focus on critical problems.
Assigned Primary and Secondary Technicians
We want to ensure you are getting the best support and customer service. That is why we assign dedicated technicians that you can directly reach out to for questions or planning.
Full Helpdesk Services
○ Our helpdesk follow leading industry best practices like ITIL, SDI, and ISO.
○ Our systems we use are one of the top IT service management (ITSM) solutions that help our technical team to design and process activities to give you and your team the best support experience.
○ We are open for emails, calls, or text messages because all we care about is ensuring you and your team can communicate when issues are happening.
After Hours Support
Not all businesses operate 9-5. We always have an on call technician ready to support when things go wrong after business hours!
OPIT Secure Solutions
Cybersecurity is not just the responsibility for fortune 500 organizations, it's the responsibility of businesses of all sizes to ensure their systems and people are protected from active internet threats. Don't just take our word for it, even insurance companies are requiring some security measures to be in place for business insurance. That’s why we've worked with our vendor partners to deliver packaged security solutions to meet these growing demands
○ Remote monitoring management
○ Managed system patching
○ Email protection
○ User Awareness Training
○ User Susceptibility Testing
○ Dark Web Monitoring
○ SaaS Application Management
○ Endpoint protection
- Ransomware Detection
- Endpoint backup
- Managed Detection and Response
Managed Backup
Our backup solutions ensure your data is protected and recoverable should any unfortunate event happen.
○ Microsoft 365
○ Google Workplace
○ Azure
○ AWS
○ On-premise server backup
Documentation and inventory management
We don't just say we know your environment, we write down everything we know about managing your IT environment.
Advisory Services
Technology advancements and business challenges are ever evolving every day. As your trusted advisors we make sure that our team is always up-to-date with the latest news and advancements, as well, our experience may offer gems of ways we can address challenges you may be experiencing
Benefits of Using Managed Services
Peace of Mind
Proactive IT management ensures peace of mind by preventing disruptive outages, allowing you to focus on your business confidently.
All-in-one Support
We are your all-in-one solution, providing hardware, software, web development, application development, technical support, and expert guidance, eliminating the need to shop around.
Trusted Experts
Our expertise and network connect you faster to SMEs, saving you time and money.
Customized Service
We offer personalized attention like a smaller firm with the expertise of a large enterprise, all at an affordable cost.
Cost Efficiency
- Predictable Costs: Fixed monthly fees simplify budgeting.
- Cost-Effective: Outsourcing is cheaper than in-house IT.
- Reduced Overhead: Save on salaries and benefits.
- Expert Access: Skilled IT professionals without training costs.
- Scalable: Adjust services as needed.
Enhanced Security
- RMM: Centralized endpoint monitoring and control.
- Patch Management: Automated software updates and patches.
- EDR: Advanced threat detection and response.
- Antivirus: Real-time malware and virus protection.
- Ransomware Detection: Neutralizes ransomware attacks.
- Endpoint Backup: Automated data backups.
- MDR: Expert-managed threat detection and response.
Book Your Free Consultation
Environment Assessment
Post-Assessment
How Can We Help Your Business?
Support
Our support covers server, network, and cloud support such as: data backup, data recovery, environment builds, office moves, and more.
Web Development
One Piece IT offers modern web design, development, maintenance, branding and support to go with your brand new domain.
Managed Services
Let One Piece IT help you manage your IT service needs so you can spend more time focusing on your business and its growth.
One Piece IT Store
One Piece IT store offers domains, web hosting packages, and professional emails to match your brand new domain.
What Our Clients Say
Have A Project In Mind?
We can help you bring your ideas to life. Let’s talk about what we can build and raise together.
